Reputation Management


Do you know what customers are saying 
about your business online?
 

Google yelp facebook reviews



Online reviews can have a big impact on your business.

In fact, the majority of consumers rely on online reviews before making a purchase decision.

Maintaining a positive online reputation on sites like Google, Yelp and Facebook is something your business can’t afford to ignore.






 

Online Reviews Impact Your Bottom Line

According to a Harvard Study, a one-star increase in your Yelp rating can lead to a 9% increase in revenue.

Meanwhile, a one-star decrease in your overall Yelp rating could lead to a 5% loss in revenue.


Why online reviews matter
 

Star review

 97% of consumers search for local businesses online

 86% of consumers read reviews for local businesses online

 78% of consumers trust online reviews as much as personal recommendations

 5
7% of consumers will only use a business if it has 4 or more stars


 


How We Help

We'll help you protect your brand, avoid negative reviews and maintain a positive online reputation.


 

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Review Monitoring
Easily track all of your online reviews from the top review sites including Google, Yelp and Facebook.
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Get More 5-Star Reviews
Increase your rating and get more 5-star reviews from happy customers.
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Daily Reputation Reports
Gain powerful insight into key metrics, like average star rating, total reviews, reviews by star rating, and more.
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Deflect Negative Reviews
Help stop negative reviews before they hit the major search sites by allowing customers to share their concerns directly and discreetly with you.
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Automatic Email Notifications
Get notified of new reviews and how your business is performing with daily emails.
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Respond To Reviews
Easily identify who, when, and where reviews were added so you can quickly respond.
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Promote Positive Reviews
Promote your best reviews by sharing them on social media.





 
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Review Response Coach
We'll show you the best way to respond to customer reviews GOOD or BAD.





 

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